Placing and Order

To place an order VIA telephone call :  (323) 636-9329
To place an order VIA mail or fax : Click here to print out the order form

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Terms and Conditions.  Please Read Carefully.

Orders : All telephone orders and instructions must be followed by written verification by the customer within ten (10) days.  All orders must have a Purchase order Number or purchasing agents name in order to be valid.

Returned Goods : All refused orders will be at the cost of the customer before further purchases can be made.  No return merchandise will be accepted without prior authorization for the return.  Authorized returns must be accompanied by your copy of the invoice, and must be prepaid for return shipment.  No unauthorized return will be accepted.

All Sales Final : No refunds will be made, credits or exchanges will be subject to a 20% handling charge.  All credits or exchanges must be completed within THIRTY (30) DAYS of purchase, or they will be considered INVALID.  All corrections no matter whether they are the fault of the customer, or Venolia, must be made within (30) days of purchase.  All return shipments must be prepaid and made within THIRTY (30) days of purchase.

Accounts : Any company no established with us, must enclose a FIFTY (50) PERCENT Deposit with a WRITTEN PURCHASE ORDER.  We will then ship the balance on a C.O.D., Cash or Money Order basis.

Terms : Open accounts are due and payable the 10th of the month following the statement date. (net 10th prox.)  Any open account not paid in full by the 17th will be sent C.O.D. until the balance is paid in full.

Sales Tax : Sales Tax will be charged on all invoices in California to customers that don't have a resale card on file with us, at time of delivery.

All prices subject to change without notice.
All shipments are F.O.B. Long Beach.